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Set up a Shared Service Center (SSC) as a sustainable service delivery platform to support client's business growth plans
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Business Objective
A global conglomerate having strong footprints across various sectors namely, Steel, Energy, Minerals, Port & Infrastructure & Cement had diverse processes across various businesses that led to high headcount and non-standardization of support processes. They wanted to explore the Shared Service Center model to create a robust and scalable service delivery platform to enable achieve its growth targets.
Business Objective
A global conglomerate having strong footprints across various sectors namely, Steel, Energy, Minerals, Port & Infrastructure & Cement had diverse processes across various businesses that led to high headcount and non-standardization of support processes. They wanted to explore the Shared Service Center model to create a robust and scalable service delivery platform to enable achieve its growth targets.
Result
Standardized processes and increased operational efficiencies
Reduction in manpower cost of support functions by 35%
Increase in automation of processes – more than 60% of processes automated
Increased business partnering and satisfaction with regards to functioning of all 4 support function
Ready to elevate your business Let’s connect and drive impactful
change together.
Ready to elevate your business Let’s connect and drive impactful
change together.
Ready to elevate your business Let’s connect and drive impactful
change together.
We partner with ambitious businesses to shape strategy, unlock insights, and drive execution, delivering end-to-end growth solutions that are bold, practical, and built to last.
Industries
Services
We partner with ambitious businesses to shape strategy, unlock insights, and drive execution, delivering end-to-end growth solutions that are bold, practical, and built to last.
Industries
Services
We partner with ambitious businesses to shape strategy, unlock insights, and drive execution, delivering end-to-end growth solutions that are bold, practical, and built to last.
Industries
Services